Shipping policy
COSMEDIX Shipping Policy
Domestic Shipping (United States)
-
Free Shipping: We offer free standard shipping on all U.S. orders of $50 or more (after discounts and before taxes).
-
Standard Shipping: $3.48 flat rate for orders under $50 Estimated delivery is 3–5 business days (note: West Coast customers may experience slightly longer transit times).
-
Expedited Shipping:
-
2nd Day: Rate calculated at checkout, estimated 2–3 business days.
-
Overnight/Next Day: Rate calculated at checkout, estimated 1–2 business days.
-
Orders placed by 10:00 a.m. EST ship the same business day (depending on product availability). Orders placed after 10:00 a.m. EST ship the next business day.
Please note: Expedited shipping is not available to APO/FPO, P.O. Boxes, Alaska, Hawaii, or U.S. Territories.
International Shipping
We now ship to select international locations.
-
Available countries will appear in the checkout country selector.
-
If your country is not listed, we are unable to ship there at this time.
-
Shipping rates and estimated delivery times are calculated at checkout.
-
All international orders are shipped Delivered Duty Paid (DDP), which means applicable taxes and duties are displayed and collected at checkout—no surprise fees upon delivery.
Processing & Delivery
-
Orders are shipped Monday through Friday, excluding U.S. federal holidays.
-
Most orders are processed within 1–2 business days.
-
Delivery times are estimates and may vary due to carrier delays, weather, or other factors beyond our control.
Important Notes
-
Lost or Stolen Packages: COSMEDIX is not responsible for lost or stolen packages once marked as delivered by the carrier. Please select a secure delivery location.
-
Currency: Prices may be displayed in your local currency for convenience; however, all orders are processed and charged in U.S. Dollars (USD). Your bank or card provider may apply exchange rates and fees.